# RingQ

- [RingQ Guides](https://ringq.mintlify.app/index.md): Setup guides, technical documentation, and how-tos for RingQ products.
- [Make Call](https://ringq.mintlify.app/guides/api-web-hook/make-call.md): Use the RingQ API Web Hook to initiate a call between two extensions or numbers programmatically — trigger calls directly from your CRM, website, or custom application.
- [Direct Call](https://ringq.mintlify.app/guides/api-web-hook/direct-call.md): Use the RingQ API Web Hook to directly call a number from a specific extension without requiring the agent to dial — ideal for click-to-call integrations.
- [Drop Call](https://ringq.mintlify.app/guides/api-web-hook/drop-call.md): Use the RingQ API Web Hook to programmatically end an active call on a specific extension — useful for call supervisors and automated call management workflows.
- [Transfer Call](https://ringq.mintlify.app/guides/api-web-hook/transfer-call.md): Use the RingQ API Web Hook to programmatically transfer an active call from one extension to another — automate call routing from your CRM or supervisor dashboard.
- [Pickup Call](https://ringq.mintlify.app/guides/api-web-hook/pickup-call.md): Use the RingQ API Web Hook to programmatically answer a ringing call on another extension — enable click-to-pickup in supervisor tools or shared agent interfaces.
- [Recording Link](https://ringq.mintlify.app/guides/api-web-hook/recording-link.md): Use the RingQ API Web Hook to retrieve a direct download link for a specific call recording — integrate call recordings into your CRM, helpdesk, or reporting tools.
- [Overview](https://ringq.mintlify.app/api-reference/index.md): The RingQ API gives you programmatic control over your PBX — make and manage calls, monitor agents, handle recordings, and manage queue presence. All 17 endpoints use POST over REST.
- [Call Control](https://ringq.mintlify.app/api-reference/call-control.md): Make, divert, transfer, drop, and pick up calls on your RingQ PBX.
- [Monitoring](https://ringq.mintlify.app/api-reference/monitoring.md): Silently listen to, whisper to agents during, barge in on, or join active calls.
- [Recording](https://ringq.mintlify.app/api-reference/recording.md): Start and stop call recordings, list recorded files, and retrieve download links.
- [Voicemail & Queue](https://ringq.mintlify.app/api-reference/voicemail-queue.md): Delete voicemail messages and manage agent login status in call queues.
- [Video Guides](https://ringq.mintlify.app/video-guides.md): Step-by-step video tutorials for every RingQ feature — from getting started to advanced integrations and AI.
- [Getting Started & Logging In](https://ringq.mintlify.app/video-guides/getting-started-logging-in.md): Log into the RingQ Web App and Smartphone App, and add the Click2Call extension.
- [Users, Extensions & Permissions](https://ringq.mintlify.app/video-guides/users-extensions-permissions.md): Create RingQ extensions and user extensions, and set up user permissions.
- [Inbound Call Handling](https://ringq.mintlify.app/video-guides/inbound-call-handling.md): Receiving inbound queue, IVR, and extension calls on the RingQ Web App and Mobile App.
- [Outbound Calling](https://ringq.mintlify.app/video-guides/outbound-calling.md): Making local and international outbound calls on the RingQ Web App and Mobile App.
- [Queues, IVRs & Call Flows](https://ringq.mintlify.app/video-guides/queues-ivrs-call-flows.md): Create queues and IVR systems, and set up inbound call flows and business hours.
- [CRM & App Integrations](https://ringq.mintlify.app/video-guides/crm-app-integrations.md): Integrate RingQ with Salesforce, Autotask, and Cliniko, and route calls from your integrations.
- [Dialers, Campaigns & Broadcasting](https://ringq.mintlify.app/video-guides/dialers-campaigns-broadcasting.md): Add contacts to an auto dialer campaign and broadcast calls to many recipients.
- [AI & Automation](https://ringq.mintlify.app/video-guides/ai-automation.md): See the RingQ AI Agent in action.
- [Hardware & Platform Requirements](https://ringq.mintlify.app/guides/admin/hardware-requirements.md): CPU, RAM, storage, and network specifications for single-tenant and multi-tenant RingQ deployments.